Choosing the Right Company to Handle Your Furnace Repair11/15/2016 You can stay even more comfortable this winter in Lexington with the understanding that you have an honest and consistent technician you can call on for furnace repair. You can find the ideal company right where you are now, online. While your initial instinct may be to ask your friends and family for their opinion, you can find out a lot of background about a company on your own, it’s right at your fingertips. Taking advantage of online databases and websites, you can uncover: the years a company has been in business, the mood of their customer’s concerns, financing options, the promotions they are offering and much more with a quick search. The team at James Heating & A/C, Inc have listed some things you can look for when searching for a furnace repair company. The company should offer you a quote on repair costs before beginning work. Don’t be hesitant to ask if there are any concealed costs. You don’t want a surprise when you get your bill. It’s also a good idea to keep a consistent log of your furnace repair costs over the life of your system. The company should utilize proper safety measures in their work. You are trusting the repair person with your house and valuables and you want to make sure nothing will be harmed or damaged during the operation. Ask the company about their work procedures and the time-frame in order to better understand how they function. The company should be properly bonded and licensed. If a company is bonded that will protect you if anything goes off-track during the repair. It also shows you that you’re working with a reputable company. The company clearly explains and puts in writing what is wrong with your furnace. A trustworthy company ensures their customers are aware the work required to fix a problem. They don’t want to leave you in the dark. Knowing the right questions to ask and what to expect will help you feel confident you’re choosing the right repair company. Finding a furnace repair company that you can trust will ensure you are comfortable year-round in Lexington. Our team would be happy to answer any questions you have and hope to earn your trust in the meantime. Give us a call at 336-853-6070 or set up an appointment using our online scheduler.