At James Heating & A/C, Inc, we know that picking a company you can trust to do AC repair in Lexington is important. We get how important it is to find a dependable company that does good work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with current trends and developments.
  4. Do you have any references you can offer? A reliable company that can do AC repair should have a list of references they’ll gladly offer you. Call these references and figure out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give James Heating & A/C, Inc a call at 336-853-6070. We’re happy to help!