What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in Lexington during the colder seasons, when they’re required to keep you warm. While you know the team at James Heating & A/C, Inc will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is needed and save yourself some money if it’s not. We’ve compiled this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is set to off.
    • Is the thermostat set to heat? If yes, raise the temperature by five degrees to see if it switches on.
    • If everything looks correct, inspect your heat pump switch (if it has one) and check the fuses and circuit breaker that guard the extra heating element (if it has one).
  2. If the heat pump still hasn’t kicked on, return to your thermostat.
    • Try replacing the battery, if it has one.
  3. Is an impasse causing your heat pump to not work?
    • Examine your air filters inside your air handler to ensure they’re not blocking things up.
    • Are your room heating registers open and clear?

If you’ve moved through this checklist and you still need a heat pump fix, call James Heating & A/C, Inc at 336-853-6070 and we’ll restore your home back to the toasty and cozy place you expect this time of year.