The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or away and can adjust temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or call a HVAC pro like James Heating & A/C, Inc. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue because the thermostat can pull enough power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive ample juice, Nest says you could have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is producing weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t switch on or turns off and on frequently in a short period of time.

You could believe something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat initially. This is especially pertinent if the weather is temperate, and you haven’t been relying on your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat pro including one from James Heating & A/C, Inc can provide support. We can diagnose the issue and add a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life easier, through automatic energy-efficient programming and the opportunity to monitor temperatures while you’re away from home. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling experts at James Heating & A/C, Inc can resolve the issue quickly.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, reach out to us at 336-853-6070 to schedule your appointment today.