The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can change temps to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or hire a HVAC professional like James Heating & A/C, Inc. If you’re wiring it without help, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback because the thermostat can pull adequate power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw ample power, Nest says you might run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on repeatedly in a short period of time.

You might worry something is suspect with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat pro like one from James Heating & A/C, Inc can provide support. We can diagnose the problem and add a C-wire, if required.

Smart thermostats including the Nest are made to make your life simpler, with automatic energy-efficient programming and the opportunity to monitor temps while you’re away from home. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling specialists at James Heating & A/C, Inc can resolve the issue in no time.

If you’re going through odd heating and cooling behavior with your new Nest, give us a call at 336-853-6070 to request your appointment now.