A Honeywell smart thermostat is an excellent way to better manage how you use your HVAC system. But like any mechanical system, you could sometimes run across a problem. With its digital display, Honeywell smart thermostats can provide an error code that trained technicians will use to understand what's happening. Here are a few of the most known error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You might encounter this error code if your home’s Wi-Fi connection did not provide an IP address for the thermostat to connect with. This can occur if the router doesn't perform the Dynamic Host Configuration Protocol, or DHCP. This function automatically transmits the needed IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by making sure that your router can complete the DHCP. If it does, you usually also have to power cycle the router and complete the initial setup process again with your thermostat. Doing so should ensure the DHCP is delivered and connects to the smart thermostat.
Honeywell Thermostat Error e02
Error code e02 is displayed whenever the password for connecting to your home’s Wi-Fi router is not correct. Once this error code has appeared for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can try to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to clear error e02 is ensure you’re typing the correct Wi-Fi password when setting up the thermostat.
Honeywell Thermostat Error 40
Error code 40 can appear when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most often, this appears if the compressor isn’t turning on despite being instructed to. But this error code can also surface if power is disconnected from the outdoor unit for a long period of time. A “High Pressure Fault” error, caused by blocked airflow, can display this error code. And finally, you might encounter error code 40 if there’s an issue with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can inspect the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, you should try to contact an experienced technician.
Honeywell Thermostat Error e43
If the Honeywell thermostat presents error code e43, it is failing to communicate with the router, and by extension your Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for around 30 seconds. The thermostat might also be disconnected if you have recently switched the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to detect the temperature outdoors and indoors. If a sensor fails, you might notice error code e1 appear on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can replace the sensor and restart the thermostat, which should resolve error code e1.
Honeywell Thermostat Error 11n
Error code 11n may appear in situations where the thermostat is failing to detect a heating or cooling unit. This may mean that the equipment itself is faulty and unable to connect with the thermostat. This sometimes happens when the wiring is bad or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can employ a voltmeter to assess if there’s a faulty electrical connection. When the wiring on your type of HVAC equipment is bad, the technician can replace it. If the thermostat itself is the source of the error code, it should probably be replaced.
Honeywell Thermostat Error e2
If you notice error code e2 appear on your Honeywell smart thermostat, it could mean a couple of different things. Sometimes, one of the sensors that detects the temperature isn’t functioning correctly. In other instances, it means the router was disconnected from the outlet before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code is a result of sensor failure, a technician can troubleshoot and replace the affected sensor. Any time the problem originates from disconnected power, all you'll need to do is verify the router stays on over the course of the setup process.
