ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At James Heating & A/C, Inc, we know that picking a company you can trust to do AC repair in Lexington is important. We know how important it is to find a reliable company that does great work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any expert that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A trustworthy company that can do AC repair should have a variety of references they’ll readily provide you. Look at these references and find out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you choose has experience working on your brand of equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give James Heating & A/C, Inc a call at 336-853-6070. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.