man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Lexington during the winter time, when they’re needed the most to keep you comfortable. While you know the team at James Heating & A/C, Inc will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some expenses if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound silly, but make sure everything is turned “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is set to off.
    • Check your thermostat to guarantee it’s on, switched to the correct temperature and isn’t switched to cool.
    • Then try changing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s showing the proper time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t think you’re home.
  3. Is an impasse causing your furnace to breakdown?
    • Examine your air filters to confirm they’re not jamming things up.
    • Do you have any congested ducts, vents or cool air openings?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still lacking heat, call James Heating & A/C, Inc at 336-853-6070 or schedule an appointment online and we’ll get your home back to the toasty and cozy place it should be.